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Getting Started
Email Parser Commands
Setting up asset Category, Type, Make and Model
Need to update credit card info. Please advise where to?
What's the default password associated to a user account that's been created?
How do i disable the email requirement for adding a new customer?
Remote Desktop Features
What changes do I need to make so the user receives an email confirmation from 'itsupport@' address?
Remote Assistance for Mac for Catalina iOS
Placing a Client on Credit Hold
Security Overview
Add New Users
Does SherpaDesk offer onboarding or training session?
Create a Support Email Address
How do I remove an article from our knowledgebase?
Is there an additional charge for an additional "instances|department"?
Queue Notification Emails
Forward Office 365 Email into SherpaDesk
How do I import my historical data?
Creating a Knowledgebase Article
How To Setup ToDos
How to Design Your SherpaDesk Portal
Managing Accounts & Locations
Create New Notification Rules
Setup Legacy Routing
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support@sherpadesk.com
866.996.1200 x 2
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