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Getting Started
Is there an additional charge for an additional "instances|department"?
Queue Notification Emails
Forward Office 365 Email into SherpaDesk
Create a Support Email Address
How do I import my historical data?
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General Questions
Import my accounts and organizations from NinjaRmm to SherpaDesk for ticketing?
I would like to connect SherpaDesk with AnyDesk to automate time log entries. Do you have any ex...
Can I automatically create tickets from alerts from NinjaRMM?
Is there a way to turn off the "Live Chat Offline" portion in the Portal?
I want to add a default field to all tickets with a dropdown to the user can indicate their depar...
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Integrations
QuickBooks Online: Expense Markups on Invoices
QuickBooks Online Integration - One Click
SherpaDesk Integration with FreshBooks
XERO Integration - Getting Started
Setup Data Replication from Office 365 / Azure AD
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Customizations
Setup Custom Domains and Email Suffixes
Fix Design on your Portal
Creating Custom Forms
Reporting
Creating A Custom Fields Report
Service Level Agreement Reports
Updates and Releases
2020.06.15 Production Release
2020.05.08 Production Release
2020.04.30 Production Release
2020.03.27 Production Release
2020.03.19 Production Release
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support@sherpadesk.com
866.996.1200 x 2
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