Toggle navigation
LOG IN
Book a Demo
Start trial
Products
Products
Help Desk/Ticketing
Time Tracking
Invoicing and Billing
Team Calendar
Project Management
Asset Management
Data Reporting
Knowledge Base
Task Management
Quoting
Industries
Industries
IT Managers
Education
Integrations
Integrations
NinjaOne
Xero Accounting
QuickBooks Accounting
FreshBooks Accounting
Google
Pricing
Contact Us
LOG IN
Book a Demo
Start trial
Back to Home
Getting Started
Add New Users
Account Manager Overview
Change / add ticket status names
Adding Asset Fields
Create a Support Email Address
Create Gmail alias forwarding emails into SherpaDesk
Creating a Business Customer vs an Individual Customer
Create New Notification Rules
Creating a Knowledgebase Article
Does SherpaDesk offer onboarding or training session?
Does SherpaDesk offer both Hosted and Locally installed solutions?
Email Diagnostics Report
Email Parser Commands
Forward Gmail to SherpaDesk Email Dropbox
Forward Office 365 Email into SherpaDesk
How add users location via LDAP
How can I let technicians only see the queue they are assigned to?
How can you change the creation date for late entries?
How do I apply the overage to a new prepaid time block?
Disable email requirement for adding a new customer?
How do I remove a user?
How do I import my historical data?
How to add a customer satisfaction survey to closed tickets
How To Configure Your Logins
«
1
(current)
2
»
Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance
Didn't find an answer?
Whether you have questions, need assistance, or want guidance on using our services, our support team is here to help.
support@sherpadesk.com
866.996.1200 x 2
Tweet to @SherpaDesk
Useful links
Check out our other helpful resources.
Watch Support Videos
SherpaDesk Blog
API Docs
Tweets
Follow @SherpaDesk