How do I import my historical data?

Overview:


Key Benefits of the Integration:

  • Secure and Reliable Migration: The integration utilizes HelpDesk Migration's secure data import tool, ensuring your information is transferred safely with strict data protection protocols in place. Your sensitive records remain protected throughout the migration process.


  • Quick Migration Process: You can configure the migration in just a few steps and perform a test import of a small data sample in under 15 minutes. This allows you to validate the setup and preview how your data will appear in SherpaDesk before committing to the full migration.


  • Migrate Comprehensive Data: The tool supports importing all essential data types, including tickets, contacts, attachments, custom fields, and even knowledge base articles. Whether you're switching from any other major platform, your records can be transferred with minimal disruption.