Toggle navigation
LOG IN
Book a Demo
Start trial
Products
Products
Help Desk/Ticketing
Time Tracking
Invoicing and Billing
Team Calendar
Project Management
Asset Management
Data Reporting
Knowledge Base
Task Management
Quoting
Industries
Industries
IT Managers
Education
Integrations
Integrations
NinjaOne
Xero Accounting
QuickBooks Accounting
FreshBooks Accounting
Google
Pricing
Contact Us
LOG IN
Book a Demo
Start trial
Getting Started
New - How to add a customer satisfaction survey to closed tickets
How do I disable the email requirement for adding a new customer?
How to Design Your SherpaDesk Portal
Forward Office 365 Email into SherpaDesk
SherpaDesk IP addresses added to whitelist for emails
MORE
Integrations
Email Parser Forward Setup for Google Corporate
Service Date Not Showing on QuickBooks Invoices
Setup Data Replication from Google
Install SherpaDesk application into G Suite
Setup Data Replication from Office 365 / Azure AD
MORE
Reporting
Custom Reports - Hyperlink Ticket Numbers
Creating A Custom Fields Report
Service Level Agreement Reports
Delete
Super User Access
Saved Filter Searches
I have a user who can not sign in. It says it does not recognize their email and if I try to corr...
How do I print an itemized report of work done for pre-paid hours block?
I need to put a new credit card number into the system for our account. The current credit card ...
MORE
General Questions
Time Stamp on Tickets
How do I delete a saved search filter?
Can't install SherpaDesk Chrome Extension from Google Web Store
How do I change alerts going to technicians?
How to bulk close tickets
MORE
Customizations
Accessing Portal Page Behind Login
Setup Custom Domains and Email Suffixes
Creating Custom Forms
Updates and Releases
2025.06.16 Production Release
2025.04.24 Production Release
2025.03.20 Production Release
2025.03.06 Production Release
2025.02.28 Production Release
MORE
Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance
Didn't find an answer?
Whether you have questions, need assistance, or want guidance on using our services, our support team is here to help.
support@sherpadesk.com
866.996.1200 x 2
Tweet to @SherpaDesk
Useful links
Check out our other helpful resources.
Watch Support Videos
SherpaDesk Blog
API Docs
Tweets
Follow @SherpaDesk