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General Questions
How do I print an itemized report of work done for pre-paid hours block?
I need to put a new credit card number into the system for our account. The current credit card ...
Is there a way to copy contracts and prepaid packs?
Is there a place where I can submit feature requests?
How can I set due dates for tickets?
Can I edit ticket numbers?
How do I change an end user email address?
How Do I Add Multiple Email Parser Commands
Will Sherpa read bar codes? If so, do you have a recommendation for a scanner and printer?
Creating a New User and Password Requirements
In the custom report builder, there is a travelcost data source. How do I record travel costs to ...
How do your customers record technician mileage reimbursement expense?
How do I change the end user?
Is an email required during the create new user process?
Does SherpaDesk offer any training?
How do i link Time logs to Office 365 calendar?
How do I create a calculated field in a custom report?
Where do I see emails that have been rejected by SherpaDesk?
Does SherpaDesk allow a primary Service Technician and Backup Tech per Customer account?
Can I schedule tickets to go out on a certain day and time?
Is it possible to invoice from SherpaDesk based on the the number of users in company?
Will there be a darkmode setting in the future please?
Is there a way to hide certain fields from end users when they are creating a ticket?
How do technicians log after hours support?
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