SherpaDesk Support

Back to Home

General Questions

how to add Hand sanitizer to our creation category
How do I load new products to sell?
Email Notification Error: Bounced Email Resolution
Does your software do estimates?
How can I add the technicians rate of pay so it will calculate the cost of the work order?
Where can I add and remove Building/Room locations? Is there any way to assign a user location f...
Can I have multiple logos loaded or is there another place to store files?
Why am I getting a Loop Error message?
Can i change the currency from $ to my local currency?
How can I control who creates a ticket?
I have reset a student's password but it still will not allow access into the computer. It says i...
How do I change my profile picture when the school blocks it?
I need to be able to have a contractor interact and assign tickets to themselves. Is there a way ...
Import my accounts and organizations from NinjaRmm to SherpaDesk for ticketing?
I would like to connect SherpaDesk with AnyDesk to automate time log entries. Do you have any ex...
Can I automatically create tickets from alerts from NinjaRMM?
Is there a way to turn off the "Live Chat Offline" portion in the Portal?
I want to add a default field to all tickets with a dropdown to the user can indicate their depar...
I can't see the tickets that are in the maintenance que. Can you help?
How do I combine tickets?
How does Signature Block work and how can I configure it?
I need to remove a letter from my company name. How do I do that?
Is there a way to create templates for contracts?
How do I connect ninja?

«
1 (current)
2
3
»

Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance

Contact us

support@sherpadesk.com
866.996.1200 x 2
Tweet to @sherpadesk

Tweets Follow @sherpadesk

Tech growth has always been powered by IT professionals working behind the scenes. Let’s take a walk down memory la… https://t.co/wgr7QHXooD 2 days ago
Want to stay on top of @SherpaDesk's latest feature updates? Want to share ideas with like-minded SherpaDesk users?… https://t.co/x8Wwp9Ly8a 8 days ago
Are frustrated customers stressing your IT helpdesk team? Here are some quick tips to help your team keep calm and… https://t.co/HbJyzacYUO 9 days ago
Outages: Are They Inevitable? How can you prepare your IT team to better deal with outages & to try to prevent them… https://t.co/OzqMtQf9vK 16 days ago

View All

General Questions

Contact us

Links