sherpadesk logo
    • PRODUCT ▼
      • HELP DESK/TICKETING
      • TIME TRACKING
      • INVOICING AND BILLING
      • TEAM CALENDAR
      • PROJECT MANAGEMENT
      • ASSET MANAGEMENT
      • DATA REPORTING
      • KNOWLEDGE BASE
      • TASK MANAGEMENT
    • INDUSTRIES ▼
      • IT MANAGERS
      • EDUCATION
  • PRICING
  • CUSTOMERS
  • SUPPORT
  • BLOG
  • DEMO
  • LOG IN
  • SIGN UP
Back to Home  

General Questions

  • How do I delete a saved filter?
  • How can I open a closed ticket?
  • How do I print an itemized report of work done for pre-paid hours block?
  • I need to put a new credit card number into the system for our account. The current credit card ...
  • Is there a way to copy contracts and prepaid packs?
  • Is there a place where I can submit feature requests?
  • How can I set due dates for tickets?
  • Can I edit ticket numbers?
  • How do I change an end user email address?
  • How Do I Add Multiple Email Parser Commands
  • Will Sherpa read bar codes? If so, do you have a recommendation for a scanner and printer?
  • Creating a New User and Password Requirements
  • In the custom report builder, there is a travelcost data source. How do I record travel costs to ...
  • How do your customers record technician mileage reimbursement expense?
  • How do I change the end user?
  • Is an email required during the create new user process?
  • Does SherpaDesk offer any training?
  • How do i link Time logs to Office 365 calendar?
  • How do I create a calculated field in a custom report?
  • Where do I see emails that have been rejected by SherpaDesk?
  • Does SherpaDesk allow a primary Service Technician and Backup Tech per Customer account?
  • Can I schedule tickets to go out on a certain day and time?
  • Is it possible to invoice from SherpaDesk based on the the number of users in company?
  • Will there be a darkmode setting in the future please?
  • «
  • 1 (current)
  • 2
  • 3
  • 4
  • 5
  • »
  • Submit a Ticket
  • Check Existing Ticket
  • Start Live Chat
  • Live Chat Offline
  • Start Remote Assistance

Contact us

  •  support@sherpadesk.com
  • 866.996.1200 x 2
  • Tweet to @sherpadesk

Links

  • Watch Support Videos
  • SherpaDesk Blog
  • API Docs

Tweets  Follow @sherpadesk

  • Higher productivity is reached via automation. Let's explore what you need to automate for MSP success:… https://t.co/8T4Q4hsy50 2 days ago
  • Are You In IT Support? Start Using SherpaDesk Today & Bring your Own Data. SherpaDesk is Designed To Ease MSPs' Mai… https://t.co/2MH4nzyyqm 3 days ago
  • IT Pros often face resistance when launching new SaaS solutions. Let's explore some crucial steps to take before im… https://t.co/R19KnZDcDt 9 days ago
  • Are You Ready To Get Your MSP En Fuego? Get @SherpaDesk PSA Software and Start Ticketing, Invoicing, Tracking Time… https://t.co/r06E2yeo3a 11 days ago
  • View All
  • 5 Star Support
  • 17 years of service
  • Serious about our yeti hats

Product

  • All Features
  • Help Desk/Ticketing
  • Time Tracking
  • Invoicing and Billing
  • Team Calendar
  • Project Management
  • Asset Management
  • Data Reporting
  • Knowledge Base
  • Task Management

Software

  • PSA Software
  • Pricing
  • API Documentation
  • SherpaDesk for IT Managers

Integrations

  • QuickBooks Online
  • Xero
  • Ninja RMM
  • FreshBooks

Industries

  • IT Managers
  • Education

Compare

  • SherpaDesk vs. Autotask
  • SherpaDesk vs. ConnectWise

Case Studies

  • Asset Management with Barcode Scanning

Company

  • About us
  • Careers
  • Blog
  • Contact Us
  • FAQ
  • Support Center
  • Security Policy
  • Privacy Policy
  • Terms of Service
sherpadesk
  • twitter
  • facebook
  • youtube
  • linkedin
  • reddit

SherpaDesk © 2022