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General Questions
Where do I see emails that have been rejected by SherpaDesk?
Does SherpaDesk allow a primary Service Technician and Backup Tech per Customer account?
Can I schedule tickets to go out on a certain day and time?
Is it possible to invoice from SherpaDesk based on the the number of users in company?
Will there be a darkmode setting in the future please?
Is there a way to hide certain fields from end users when they are creating a ticket?
How do technicians log after hours support?
How can I prevent email parser from finding my email when I forward a ticket request?
Is there a way to group and wholesale close tickets?
How do I merge two tickets?
I am interacting with a Customer via email and text. How do we add the text messages to the ticket?
Is there a way to bulk import tickets?
When creating/editing an account, I cannot add anything to "Client Contact"
How can I display ticket #s associated in the "Ready to Invoice" list
How do I edit account?
Can I Delete Users?
Is there a way to attach an Asset to a login? I know there is a way to attach an Asst to a ticket...
How do I add Company Address to Invoice
How do I cancel my account?
Is it possible to setup rules that can close tickets from specific senders or with specific conte...
I am not able to find out how to make a task type editable
how to add Hand sanitizer to our creation category
How do I load new products to sell?
Email Notification Error: Bounced Email Resolution
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