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General Questions
Is it possible to setup rules that can close tickets from specific senders or with specific conte...
I am not able to find out how to make a task type editable
how to add Hand sanitizer to our creation category
How do I load new products to sell?
Email Notification Error: Bounced Email Resolution
Does your software do estimates?
How can I add the technicians rate of pay so it will calculate the cost of the work order?
Where can I add and remove Building/Room locations? Is there any way to assign a user location f...
Can I have multiple logos loaded or is there another place to store files?
Why am I getting a Loop Error message?
Can i change the currency from $ to my local currency?
How can I control who creates a ticket?
I have reset a student's password but it still will not allow access into the computer. It says i...
How do I change my profile picture when the school blocks it?
I need to be able to have a contractor interact and assign tickets to themselves. Is there a way ...
Import my accounts and organizations from NinjaRmm to SherpaDesk for ticketing?
I would like to connect SherpaDesk with AnyDesk to automate time log entries. Do you have any ex...
Can I automatically create tickets from alerts from NinjaRMM?
Is there a way to turn off the "Live Chat Offline" portion in the Portal?
I want to add a default field to all tickets with a dropdown to the user can indicate their depar...
I can't see the tickets that are in the maintenance que. Can you help?
How do I combine tickets?
How does Signature Block work and how can I configure it?
I need to remove a letter from my company name. How do I do that?
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