How do I change the end user?

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  1. 0

    Patrick (BWA) Clements
    18 August, 2021

    To change the end-user of a ticket the technician will need to go to the Assignments tab.

    Select the 'Change' link located in the End-User

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    Search for the End User to transfer the ticket

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    This will then update the end-user on the ticket.