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Getting Started

  • Email Parser Commands
  • Setting up asset Category, Type, Make and Model
  • Need to update credit card info. Please advise where to?
  • What's the default password associated to a user account that's been created?
  • How do i disable the email requirement for adding a new customer?
  • More...

General Questions

  • How do I print an itemized report of work done for pre-paid hours block?
  • I need to put a new credit card number into the system for our account. The current credit card ...
  • Is there a way to copy contracts and prepaid packs?
  • Is there a place where I can submit feature requests?
  • How can I set due dates for tickets?
  • More...

Integrations

  • Setup Data Replication from Office 365 / Azure AD
  • Setup Data Replication from Google
  • NinjaRMM Integration and Setup
  • Integrate NinjaRMM Service Requests Using SherpaDesk Email Parser
  • SherpaDesk & QuickBooks Online Integration
  • More...

Customizations

  • Fix Design on your Portal
  • Setup Custom Domains and Email Suffixes
  • Creating Custom Forms

Reporting

  • Creating A Custom Fields Report
  • Service Level Agreement Reports

Updates and Releases

  • 2022.04.45 Production Release
  • 2022.03.17 Production Release
  • 2022.03.10 Production Release
  • 2022.01.24 Production Release
  • 2021.12.23 Production Release
  • More...
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Contact us

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Tweets  Follow @sherpadesk

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Compare

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Case Studies

  • Asset Management with Barcode Scanning

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