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Getting Started
Using Skype Integration
Remote Desktop Features
Create Dynamic Ticket Forms
Email Diagnostics Report
Setup Legacy Routing
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Customizations
Creating Custom Forms
General Questions
How to change the URL so that it matches my domain?
How do I change the web address? It wouldn't allow me to enter my domain name.
How do I set up priorities? Such as, high-priority, medium priority, and low priority.
How do I merge tickets?
Is there a way to combine tickets if the user has submitted multiple tickets?
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Integrations
Locating Authentication Token (API)
Does SherpaDesk integrate with email?
What Accounting Packages does SherpaDesk integrate with?
Google Replication using OU
Integrating Active Directory LDAP
Reporting
Service Level Agreement Reports
Submit a Ticket
Check Existing Ticket
Live Chat Offline
Start Remote Assistance
Contact us
support@sherpadesk.com
866.996.1200 x 2
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Links
Watch Support Videos
SherpaDesk Blog
API Docs
Tweets
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