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Add New Users
Does SherpaDesk offer onboarding or training session?
Create a Support Email Address
How do I remove an article from our knowledgebase?
Is there an additional charge for an additional "instances|department"?
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General Questions
How can I prevent email parser from finding my email when I forward a ticket request?
Is there a way to group and wholesale close tickets?
How do I merge two tickets?
I am interacting with a Customer via email and text. How do we add the text messages to the ticket?
Is there a way to bulk import tickets?
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Integrations
Integrate NinjaRMM Service Requests Using SherpaDesk Email Parser
SherpaDesk & QuickBooks Online Integration
NinjaRMM Integration (v2)
What SSO integrations does SherpaDesk support?
Setup Data Replication from Google
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Customizations
Fix Design on your Portal
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Creating Custom Forms
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Creating A Custom Fields Report
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Updates and Releases
2021.02.20 Production Release
2021.01.24 Production Release
2020.12.18 Production Release
2020.12.05 Production Release
2020.11.20 Production Release
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