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Getting Started
Email Parser Commands
Setting up asset Category, Type, Make and Model
Need to update credit card info. Please advise where to?
What's the default password associated to a user account that's been created?
How do i disable the email requirement for adding a new customer?
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General Questions
How do I print an itemized report of work done for pre-paid hours block?
I need to put a new credit card number into the system for our account. The current credit card ...
Is there a way to copy contracts and prepaid packs?
Is there a place where I can submit feature requests?
How can I set due dates for tickets?
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Integrations
Setup Data Replication from Office 365 / Azure AD
Setup Data Replication from Google
NinjaRMM Integration and Setup
Integrate NinjaRMM Service Requests Using SherpaDesk Email Parser
SherpaDesk & QuickBooks Online Integration
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Customizations
Fix Design on your Portal
Setup Custom Domains and Email Suffixes
Creating Custom Forms
Reporting
Creating A Custom Fields Report
Service Level Agreement Reports
Updates and Releases
2022.04.45 Production Release
2022.03.17 Production Release
2022.03.10 Production Release
2022.01.24 Production Release
2021.12.23 Production Release
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support@sherpadesk.com
866.996.1200 x 2
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