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Getting Started
Integrating Active Directory LDAP
It appears SherpaDesk has made change in escalation process. Technicians can no longer choose fr...
Managing Accounts & Locations
Create Dynamic Ticket Forms
Add New Users
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FAQ
What SSO integrations does SherpaDesk support?
Does SherpaDesk offer both Hosted and Locally installed solutions?
Does SherpaDesk support Asset Management?
How does the SherpaDesk pricing work?
Does SherpaDesk support multiple rate plans?
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Web Connectors
Locating Authentication Token (API)
Email
Email Parser Commands
Forward Gmail to SherpaDesk Email Dropbox
Create a Support Email Address
Create Gmail alias forwarding emails into SherpaDesk
Email Parser Forward Setup for Google Corporate
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Google Integration
Setup Data Replication from Google
Install SherpaDesk application into G Suite
Office 365 Integration
Setup Data Replication from Office 365
Salesforce Integration
Setup Data Replication from Salesforce
Install SherpaDesk package into Salesforce
SherpaDesk
Accessing the Mobile App Tote
SherpaDesk Feature List
Security Overview
Account Manager Overview
Service Level Agreement Reports
Time and Billing
SherpaDesk & QuickBooks Online Integration
Submit a Ticket
Check Existing Ticket
Live Chat Offline
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support@sherpadesk.com
866.996.1200 x 2
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