SherpaDesk IP addresses added to whitelist for emails

Most organizations use some type of content filter or security software to ensure against unwanted spam. it is often necessary to whitelist domain names or IP addresses SherpaDesk specific traffic is not blocked. This article will outline all the domains and IP addresses that should be whitelisted in order to ensure access to the SherpaDesk platform

E-mail/Spam Filter Whitelist:

We recommend whitelisting by domain, however there are a few IP's you can use to whitelist.

  • app.sherpdesk.com

Outbound IP addresses

168.62.48.13,168.62.48.19,168.62.48.33,168.62.48.122

Additional Outbound IP addresses

168.62.48.13,168.62.48.19,168.62.48.33,168.62.48.122,40.88.134.89,52.188.151.186,52.188.144.132,52.188.144.136,52.188.144.162,168.62.48.183,40.71.11.153