Overview:
Old or unused accounts can build up in the system over time, making it harder to manage and increasing security risks. Removing these accounts regularly helps keep things organized, reduces extra work, and keeps the system clean.
Steps:
Inactivate the user in the Logins page
- Log in to Sherpadesk with valid credentials
- Click on the ‘Settings’ option in the horizontal menu
3. Click on ‘Logins’ on the Configurations page.
4.Click on the user login to be removed
5.Click on ‘Inactive’ button on the ‘Edit Login’ page of the user
6. Click on 'Ok' in the confirmation pop-up to inactivate the user
Conclusion:
Removing old or unused accounts is important to keep the system safe, clean, and easy to manage. It also helps prevent unauthorized access when someone leaves the organization.
