Does SherpaDesk offer onboarding or training session?

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    Mike Clements
    19 January, 2021

    SherpaDesk is set up to be self-managed, however, we do provide you with some options on getting started.

    1. We highly recommend attending one of our weekly webinars. We schedule these every Tuesday at 10 am PST and it’s a great overview of the platform. If the day and time don’t work for you then we can send you a pre-recorded version that you can watch on your own. You can sign up here SherpaDesk Webinar.
    2. You also utilize our support department support@sherpadesk.com. Please send us an email with questions about getting setup or if you need any assistance.
    3. We also have our support library https://support.sherpadesk.com/portal/ with Knowledgebase articles to assist you with getting setup.
    4. If you are looking for a dedicated time then you can purchase a block of time and have a technician go through your setup with you.