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Getting Started
Forward Office 365 Email into SherpaDesk
Add New Users
Account Manager Overview
Change / add ticket status names
Adding Asset Fields
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Integrations
Integrating Active Directory LDAP
Email Parser Forward Setup for Google Corporate
Service Date Not Showing on QuickBooks Invoices
Setup Data Replication from Google
Install SherpaDesk application into G Suite
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Reporting
Service Level Agreement Reports
Custom Reports - Hyperlink Ticket Numbers
Creating A Custom Fields Report
General Questions
How to hide certain fields from end users when they are creating a ticket?
How to make a task type editable
Old-How would I go about updating our company name?
How would I go about updating our company name?
How do I edit account?
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Customizations
Customizing Your Support Portal
Creating Custom Forms
Setup Custom Domains and Email Suffixes
Accessing Portal Page Behind Login
Updates and Releases
2025.08.15 Production Release
2025.07.31 Production Release
2025.06.16 Production Release
2025.04.24 Production Release
2025.03.20 Production Release
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