• LOG IN
  • Book a Demo
  • Start trial
sherpadesk logo
  • Products
    • Products
    • Help Desk/Ticketing
    • Time Tracking
    • Invoicing and Billing
    • Team Calendar
    • Project Management
    • Asset Management
    • Data Reporting
    • Knowledge Base
    • Task Management
    • Quoting
  • Industries
    • Industries
    • IT Managers
    • Education
  • Integrations
    • Integrations
    • NinjaOne
    • Xero Accounting
    • QuickBooks Accounting
    • FreshBooks Accounting
    • Google
  • Pricing
  • Contact Us
  • LOG IN
  • Book a Demo
  • Start trial
 

Getting Started

  • Add New Users
  • Account Manager Overview
  • Change / add ticket status names
  • Adding Asset Fields
  • Create a Support Email Address
  • MORE

Integrations

  • Email Parser Forward Setup for Google Corporate
  • Service Date Not Showing on QuickBooks Invoices
  • Setup Data Replication from Google
  • Install SherpaDesk application into G Suite
  • Setup Data Replication from Office 365 / Azure AD
  • MORE

Reporting

  • Service Level Agreement Reports
  • Custom Reports - Hyperlink Ticket Numbers
  • Creating A Custom Fields Report

Delete

  • Super User Access
  • Saved Filter Searches
  • I have a user who can not sign in. It says it does not recognize their email and if I try to corr...
  • How do I print an itemized report of work done for pre-paid hours block?
  • I need to put a new credit card number into the system for our account. The current credit card ...
  • MORE

General Questions

  • How to hide certain fields from end users when they are creating a ticket?
  • How to make a task type editable
  • Old-How would I go about updating our company name?
  • How would I go about updating our company name?
  • How do I edit account?
  • MORE

Customizations

  • Customizing Your Support Portal
  • Creating Custom Forms
  • Setup Custom Domains and Email Suffixes
  • Accessing Portal Page Behind Login

Updates and Releases

  • 2025.07.31 Production Release
  • 2025.06.16 Production Release
  • 2025.04.24 Production Release
  • 2025.03.20 Production Release
  • 2025.03.06 Production Release
  • MORE
  • Submit a Ticket
  • Check Existing Ticket
  • Start Live Chat
  • Live Chat Offline
  • Start Remote Assistance

Didn't find an answer?

Whether you have questions, need assistance, or want guidance on using our services, our support team is here to help.
  •  support@sherpadesk.com
  • 866.996.1200 x 2
  • Tweet to @SherpaDesk

Useful links

Check out our other helpful resources.
  • Watch Support Videos
  • SherpaDesk Blog
  • API Docs

Tweets  Follow @SherpaDesk

sherpadesk
    sherpadesk
  • Products
    • Products
    • Help Desk/Ticketing
    • Time Tracking
    • Invoicing and Billing
    • Team Calendar
    • Project Management
    • Asset Management
    • Data Reporting
    • Knowledge Base
    • Task Management
    • Quoting
  • Industries
    • Industries
    • IT Managers
    • Education
  • Integrations
    • Integrations
    • NinjaOne
    • QuickBooks Accounting
    • Xero Accounting
    • FreshBooks Accounting
    • Google
    • Privacy Policy
    • Terms of Service
  • AI Co-Pilot
  • Pricing
  • Demo
  • Reviews
  • Case Studies
  • About
  • Support
  • Blog
  • Contact Us
  • SherpaDesk © 2025
  • X
  • facebook
  • youtube
  • linkedin
  • reddit
SherpaDesk © 2025
  • Privacy Policy
  • Terms of Service
  • X
  • facebook
  • youtube
  • linkedin
  • reddit