How do you link assets to your tickets?
How do you link assets to your tickets? Like say a teacher has a problem with computer 1 in her classroom and I can remote into it if I knew which one it is.
0
Lets to this: Go to Configuration > Click on Assets > turn on Assets.
0
One Step back, how do I add the asset drop down to the ticket.
0
Hello Rolando,
Check out this article and tell us if this answers your question. Should do just the trick.
http://support.sherpadesk.com/article/2fng7t/adding-assets-to-a-ticket