Search
- Added contextual search to locate text in all log posts and fields including custom fields. This is a big improvement in locating tickets using the Filter Search and Global search boxes
Time Tracking
- Added context menu to add time from the calendar menu to Events
- Fixed issue where a technician was unable to delete the notes from time logs
Xero Integration
- Added option to remove technician details from the description in invoices
FreshBooks Integration
- Added option to remove technician details from the description in invoices
QuickBooks Desktiop Integration
- Added the option to set an account alias and item for expense integration
NinjaRMM Integration
- Improved NinjaRMM alerts and email log records purge
Assets
- Updated the Assign Asset form to improve the process of checking IN/OUT assets to users
- Updated the UI for attaching assets to tickets
Contracts
- Added warning to alert technicians when time logs, expenses, or travel logs are not set to a contract
- Automatically assign billable events entered via the email parser to the default contract
Support Portal
- Added greeting (Hello [Name]) to the start of the ticket form
Bug Fixes and Optimization
- Optimized select PrePaid packs causing a timeout error
- Improved database performance, cleaning database structure and code
- Fixed bug on deleting a class
- Allow System Admin to permanently inactivate a user account
- Fixed time out issue with email diagnostics
- Fixed email parsing issue where duplicate tickets were being created
