- Added a custom expiration date for ticket attachment links to expire
Alert Notifications
- Added the ability to mark a notification as read
- Added a set character length that contains the notification information on an alert
Tickets
- Updated the Wait on Tech timer to support any technician who responds to the user, and will reset the timer
QuickBooks Desktop
- Included ticket ID to be imported as payment ID
- Added the ability to import sales tax information per account on import
Bug Fixes and Optimization
- Fixed the DotNet Report Creator bug when updating a saved report
- Fixed an issue where Admins were not able to delete selected ticket log posts
- Fixed the issue where the system shows incorrect error messages referring to non-existent fields in Invoices and Payments
- Applied a new design to place ticket On Hold page
- Fixed an issue when the ticket page does not show any filter label or indication that the displayed tickets belong to the selected location on the location tree
