Security
- Added 3 security questions to a user's profile for password retrieval
- Removed the option to 'Allow user to login via email link without a password'
Tickets
- Added time stamp on the ticket worklist to show the exact time and elapsed time on date fields
- Added date select for time logs when closing out a ticket
FreshBooks
- Remove log entries on invoices from time logs
Reports
- Added Accumulate hours and Current Period to the Contract Detail Report
Contracts
- Created alerts for Fix Fee + Hourly contracts and PrePaid packs nearing or exceeding their included hour limits
- Created the option to support multiple global contracts
- Added the option to bulk remove task types from a contract
Bug Fixes and Optimization
- Fixed a bug where resources were not be allocated to index a query
- Fixed bug where the ampersand was not resolving correctly in the subject line from email parser
- Improved the filter for the Account's widget on the technician home page
- Fixed the time out issue on the ticket closure page
- Fixed an issue where ToDo lists were not showing up for Standard Users
