Bug Fixes and Optimization
- Improvement in detecting and restricting spam. Implemented a whitelist option for tickets that are detected as spam, but are legitimate domains
- Added a validation check for invalid emails on the Support Email field
- Added the 'Search KB' icon back to the response ribbon
- Fixed a bug where the markup percentage was not updating correctly when applied by a percentage %
- Fixed styling issue when asset profile data was not being properly aligned in the search box.
Time Logs
- Added an option to review time logs from inactive technicians
- Added the option to sort column headers on time logs
