Bug Fixes and Optimization
- Continuing to improve the sending and receiving of email to secure against phishing and spam attacks
- Updated some configuration UI so that the labels were closer to the select options
- Implemented a white list option for tickets that may be incorrectly tagged as spam
-Fixed issue when tickets were being created via email, the default class was not being assigned
-Fixed UI bug where the Alternate Tech was not being displayed correctly in adding a routing rule
-Removed some log entries being sent to the end user regarding transfer, closure, and date change
- Fixed bug where Custom Fields were not being applied to worklist columns
- Added the ticket ID URL to the header of an event
- Updated Related tickets to appear on the header during ticket closeout. Implemented a vertical scroll for 5+ tickets
- Fixed a bug when users tried to export their data from reports
- Fix the responsive view on mobile
- Fixed bug where the legend links were not responsive when viewed on mobile
- Fixed UI issue on Boards when text would be presented outside of the box
- Fixed broken images in the email sent for asset assignments
- Fixed bug where the default field for Custom Fields was not being applied when the value was left NULL
Ticket Detail and Worklist
- Updated the Response box to move vertically to the Overview so that it no longer covers up the latest updates.
- Moved the bulk action buttons to be displayed horizontally to not cover up selected items
-Fixed alignment UI issues on ticket expenses
Dark Mode
- Added the ability to set a Dark Mode preference located under Profile > Appearance
Xero Accounting
- Added the ability to download all service items and rates from Xero
FreshBooks
- Fixed an issue when trying to sync Projects with FreshBooks
SherpaDesk CoPilot
- Updated to ChatGpt 4.1
