2020.01.17 Bug Fixes and Updates


  • Fixed the bug where 'Receive Own Action' was checked in Queues notifications
  • Improved the error message when using a restrict email domain
  • Improved HTML formatting on newly created tickets via the email

Bug Fixes

  • Improved procedures that calculate hours and costs
  • Fixed the bug when selecting values for Custom Fields during the create new ticket process
  • Fixed the bug in Account imports where the Zip Code was not being imported
  • Fixed the bug on the Support Portal that was not assigning the default priority to a newly created ticket
  • Improved error tracking system