2022.12.15 Production Release

Xero

  • Optimized webhooks and resolved errors

FreshBooks

  • Optimized webhooks and resolved errors

QuickBooks Online

  • Optimized webhooks and resolved errors

SLA Response and Completion

  • Updated SLA response to be satisfied via email

Bug Fixes & Optimization

  • Fixed issue with character limited being applied to Customer Notes
  • Fixed error when transferring tickets from one instance to another instance
  • Fixed data sync issue with Custom Reports
  • Fixed Time edit bug by selecting the wrong Account when Projects are off
  • Fixed performance issues when selecting subclasses
  • Fixed Quoting link that was causing an error when viewed