Ticket Responses
- User responses via email will automatically reopen as long as the ticket reopen limit has not been met
Archiving Tickets
- Implemented an auto-archiving function to move older tickets to an archived state.
Bug Fixes & Optimization
- Fixed bug where Waiting on Responses notifications were being sent in multiple times
- Fixed bug where NinjaOne assets were not fully syncing with SherpaDesk Accounts
