2020.10.17 Production Release

Freshbooks Integration

  • Added a log entry to invoices for hours that are not billed but are counted as included hours
  • Enabled an option to automatically disable account creation from Freshbooks to SherpaDesk

Xero Integration

  • Integrated projects and time entries
  • Removed oAuth 1.0 authentication
  • Set invoice currently based on the customer's default currency
  • Added a log entry to invoices for hours that are not billed but are counted as included hours
  • Enabled an option to automatically disable account creation from Xero to SherpaDesk

QBO Integration

  • Invoicing now uses the preferred delivery method based on the account's QBO settings. (i.e. Send Now, Print Later)
  • Linked all SherpaDesk data (time logs, expense, travel, etc) separately to QBO items for invoicing and updating
  • Added a log entry to invoices for hours that are not billed but are counted as Included hours.
  • Enabled an option to automatically disable account creation from QBO to SherpaDesk
  • Added an option to remove the subject line from time log entries

Time Tracking and Billing

  • Set Pre-Paid Pack on Contracts as a default option
  • Added location information on invoices
  • Added an option to remove the subject from time log entries

Team Calendar

  • INTRODUCING the new Team Calendar.
  • Integrate your SherpaDesk Calendar with Google Calendar
  • Automatically sync SherpaDesk events to a shared Google Calendar
  • Add events and appointments for technicians
  • New calendar view that shows Daily/Weekly/Monthly/Agenda view of all events and dates
  • Filter search on events and calendar
  • Add events and invite users from the ticket details

Bug Fixes and Optimization

  • Updated Google reCaptcha to v3 on KB articles
  • When Accounts are marked as Inactive all associated Contracts will be marked as Inactive
  • Implemented Working Days to work with time-based notification rules and Waiting on Response
  • Implemented the override on sending messages to allow a technician to OPT-IN a message to the end-user
  • Improved the performance of the Login page to quickly search for user accounts
  • Fixed bug where the system was emailing user a message when they had all notifications turned OFF
  • Fixed syntax error on default payment cost
  • Fixed bug where Invoice section was showing ghost records of inactive contracts
  • Fixed bug when trying to archive an Expense
  • Fixed bug on-time entry logs where the customer notes where showing markup tags
  • Fixed bug where Custom Report Builder was pulling in test data from the BETA environment