SherpaDesk currently does not support auto ticket creation on alerts. You are able to search and sort alerts and then promote these alerts to tickets.
We will be looking to implement a rules engine to auto-escalate alerts into tickets in future integration updates.
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SherpaDesk currently does not support auto ticket creation on alerts. You are able to search and sort alerts and then promote these alerts to tickets.
We will be looking to implement a rules engine to auto-escalate alerts into tickets in future integration updates.