How do technicians log after hours support?

We have created a task type for after hours service calls. How can we apply this to both during and after hours calls on a ticket? Example, if my tech starts the job during hours, and then must return after hours to complete it. How can we put this on the ticket for proper billing?

  1. -2

    Mike Clements
    10 March, 2021

    Technicians needing to log both regular hours and after-hours time would need to make two different time log entries. The first time log entry would be for time worked during hours and the second would be for time worked after hours.