2024.03.03 Production Release

Email Parser

  • Updated the layout and format of outbound emails to make them more compatible with email servers

Bug Fixes & Optimization

  • Improved HTML cleaning function to reduce bad formatting cases
  • Fixed a bug where embedded images were getting stripped from the email notifications
  • Fixed issue with Custom Reports reading the date incorrectly
  • Fixed an issue where the Due Date Note section in the ticket detail truncated the initial ticket due to character limitation