2020.09.25 Production Release

Custom Reports

  • Added new field = FilesCount in the DataSource = Tickets

LDAP Replication

  • Added new field for user replication = UniqueID

Bug Fixes and Optimization

  • Fixed bug where HTML formatting was getting removed on forwarded tickets
  • Improved Bounced Email flags on returned emails. Updated support message
  • Fixed time log bug for billable hours not showing up on invoices
  • Updated Izenda license key to new version - Enterprise|6.8|06/10/2020