Custom Report
- Added Tech Payment data value (IsTechPayment) to run reports for time paid out to technicians
Remote Assistance
- Displaying a direct web link that will give access to the user to start a remote session
Board Lists
- Added the board lists to show on tickets that are assigned to assets in the asset's profile
QuickBooks Online
- Added the option to include the 'Pay Now' button and link to be added to SherpaDesk invoices
FreshBooks Integration
- Added an option 'Add Time Log Items for Flat Fee Billing' that will add time logs with zero dollars amount to FreshBooks
- Improved the workflow for integrating FreshBooks with SherpaDesk
Xero Integration
- Added an option 'Add Time Log Items for Flat Fee Billing' that will add time logs with zero dollars amount to Xero
- Added the option to include the 'Pay Now' button and link to be added to SherpaDesk invoices.
Time Logs
- Added the option to include Internal Notes on each time log. These would only be viewable by technicians
- Improved integration of Time Logs as Payments. When they are $0 payments they will be marked as non-billable items
Invoicing
- Included the ability to sort column headers in the 'Ready to Invoice' section
Bug Fixes
- Time Sheets - Fixed the refresh option so that when the account is changed the correct tickets are now showing
- Printed Tickets - ToDo's are now showing up correctly with the title and notes on printed forms
- Fixed the time-based notification bug that was still sending out responses even when a ticket was updated
- Fixed an LDAP bug that was not adding users during replication
- Fixed a bug when assigning a contract to a scheduled ticket it was not sticking