Email Parser
- Created an option to restrict tickets from being reopened by email replies
Archiving Tickets
- Implemented an auto-archiving function on closed tickets
Bug Fixes & Optimization
- Fixed a bug where the email parser was showing all of the custom field values in emails
- Fixed issue where duplicate scheduled tickets were being created
- Fixed an issue where scheduled tickets were not being updated with the time zone change
- Updated the indexing engine to fully support keyword search in tickets
- Fixed issue where Super Users were not being correctly filtered against their locations and saved filters
- Fixed issue where the QR code was now showing correctly in 2FA
