Custom Reports
- Updated Custom Reports to support new data fields 'SLAResponseTimeUsed' and 'SLACompletionTimeUsed'
Super User
- Updated the ticket worklist allowing Super Users to filter and sort the tickets on their assigned locations
Assets
- Users can now locate an asset record by asset name
Bug Fixes & Optimization
- Updated and removed Redis Cache to store sessions and cache on SQL Server to reduce time-out session errors.
- Resolved error when uploading large files during the asset import
- Resolved a browser caching issue with the asset string not showing correctly
- Fixed bug with the user selects control when creating a new ticket
- Fixed the captcha code when trying to reset the password
- Fixed issue when trying to relate more than 25+ tickets
- Fixed bug when multiple identical user entries were showing up during ticket transfer
