2021.02.20 Production Release

Time Sheet

  • Fixed label on calendar total. Total now shows for all 4 weeks

Contract Detail Report

  • Add Start/Stop dates for PrePaid Packs


  • Fixed issue where some invoice sequencing was not updating

Bug Fixes and Optimization

  • Fixed the lazy load on the ticket worklist for Firefox not loading more tickets
  • Fixed Azure search error for KB articles
  • Fixed Email Parser issue not recognizing Account names listed with quotations
  • Fixed the issue with Account Notes not saving correctly
  • Fixed bug where the user couldn't access the Class from Create Ticket
  • Fixed bug where the Time Log Detail report was showing duplicate data
  • Fixed email parser bug that was flagging email accounts as restricted accounts