SherpaDesk currently does not support merged tickets. Technicians are able to 'Relate Tickets' and update them at the same time a ticket is closed.
Admins are able to turn on Related tickets by going to Configuration > Tickets > Related Tickets.
0
SherpaDesk currently does not support merged tickets. Technicians are able to 'Relate Tickets' and update them at the same time a ticket is closed.
Admins are able to turn on Related tickets by going to Configuration > Tickets > Related Tickets.