How do I merge two tickets?

How to merge two ticket

  1. 0

    Patrick (BWA) Clements
    10 February, 2021

    SherpaDesk currently does not support merged tickets. Technicians are able to 'Relate Tickets' and update them at the same time a ticket is closed.

    Admins are able to turn on Related tickets by going to Configuration > Tickets > Related Tickets.